Who We Are
We exist to make the first step in a family’s path to recovery the right step through knowledgeable, unbiased, and helpful information while continuing to provide relevant resources throughout their entire recovery journey.
Independent & Unbiased
We do not own nor are operated by a treatment center. We strive to remain objective and only present facts about providers, treatment approaches, and so on.
Our guiding principle is to put the patient first. We never put the needs of sponsors over the goal of helping every person that comes to the site. Here are some ways our sites may stand apart from others:
- We don’t charge for listings. Often listing sites will purposefully hide information on free listings, like the phone number or website in order to try to coax more providers into paying for sponsorships. This hurts the patient’s experience and we don’t believe in delegitimizing providers that don’t or can’t pay. All of the offerings we provide to sponsors are in addition to the good quality, baseline listing we give to any provider. (Think Yelp or TripAdvisor)
- The only phone numbers on center pages are for the actual center. Often, treatment directories build a business on pushing people to call their call center. Sometimes, the call center phone number is shown in such a way that a consumer thinks they are calling a treatment center’s direct line, but in fact they are calling a call center who may try to funnel this person to a particular center. We avoid this altogether, by only listing the actual provider’s number on the page.
- We do not take referral fees of any kind from providers. We also don’t sell leads.
- There is no hotline. We don’t aggregate our visitors information or sell calls or leads in any way. 100% of our listings and advertising is branded by the treatment center, so patients are always talking directly to a vetted provider, never a middle man.
Getting involved with marketing while attending seminary, Ben has found the perfect niche—marketing that helps change people’s lives. Since 2010, he’s been helping treatment programs around the world connect with patients through the Internet, whether that’s treatment centers in India reaching low-income people on their mobile phones or luxury centers in the US.
Jeremiah has been helping treatment centers do effective, ethical marketing for over 10 years. He’s a prominent expert in treatment center brand-building, communication and advertising. He is passionate that every person counts and that every interaction must put patient first.
VP of Research & Operations
Master’s in Addiction Studies, VCU IPAS. Olivia oversees our research team, and the quality and helpfulness our sites and strategies, making sure the patient is always first. She also plays a critical role in maintaining and developing our culture and processes so that we are all focused on accomplishing our mission as a company.
Jeff has 30+ years of web development experience, with previous CTO roles at successful startup companies and has a unique passion for mission-driven companies.
Director of SEO
Marat is a well-known expert and influencer in the SEO space, and has been a keynote speaker for SEO conferences in Silicon Valley and beyond. Formerly Senior Director of SEO for Ziff Davis, and Head of SEO at RentPath, Marat has a proven track record of creating winning search strategies for both Fortune 500 companies and startups.
Business Development Director
Having worked in various operational and business development roles at residential treatment centers, Robb is an expert at understanding and relating to treatment providers.
Head of Engineering
Customer Experience Manager
Digital Marketing Manager
Junior Web Developer
Managing Director, India
Regional Director, Asia
Associate Project Manager
BUSINESS DEVELOPMENt & Partnerships, INDIA
Fullstack Web Developer